Customer Service and Inside Sales Coordinator
1.
0 High Point, NC High Point, NC Full-time Full-time $18.
36 - $19.
61 an hour $18.
36 - $19.
61 an hour 1 day ago 1 day ago 1 day ago Currently seeking a dynamic individual to join our team as a Customer Service and Inside Sales Coordinator.
In this hybrid role, you will provide exceptional support to our existing accounts.
If you are detail-oriented, customer-focused, and thrive in a role that combines customer service and inside sales support, we invite you to apply.
Position
Summary:
As a Customer Service and Inside Sales Coordinator, your primary focus will be on servicing and supporting our existing customers.
This includes processing quote requests, managing orders, and ensuring clear communication throughout the order process.
You will play a vital role in maintaining and enhancing relationships with our valued accounts.
Key
Responsibilities:
Quote Processing:
Receive and process quote requests from existing customers.
Collaborate with the sales team to generate accurate and competitive quotes.
Communicate quotes to customers and address any inquiries or modifications.
Order Management:
Efficiently process and manage customer orders from inception to delivery.
Coordinate with internal departments to ensure timely order fulfillment.
Keep customers informed about order status, tracking, and delivery schedules.
Customer Support:
Serve as the main point of contact for existing accounts.
Address customer inquiries, concerns, and requests with professionalism.
Proactively communicate with customers to ensure their needs are met.
Product Information Assistance:
Provide basic assistance and guidance on navigating product information resources.
Direct customers to appropriate channels for detailed product inquiries.
Relationship Building:
Foster and maintain strong relationships with current accounts.
Actively listen to customer feedback and convey insights to internal teams.
Identify opportunities to enhance customer satisfaction and loyalty.
Job Type:
Full-time Pay:
$18.
36 - $19.
61 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Hybrid work Office Ability to Relocate:
High Point, NC 27263:
Relocate before starting work (Required) Work Location:
Hybrid remote in High Point, NC 27263.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 High Point, NC High Point, NC Full-time Full-time $18.
36 - $19.
61 an hour $18.
36 - $19.
61 an hour 1 day ago 1 day ago 1 day ago Currently seeking a dynamic individual to join our team as a Customer Service and Inside Sales Coordinator.
In this hybrid role, you will provide exceptional support to our existing accounts.
If you are detail-oriented, customer-focused, and thrive in a role that combines customer service and inside sales support, we invite you to apply.
Position
Summary:
As a Customer Service and Inside Sales Coordinator, your primary focus will be on servicing and supporting our existing customers.
This includes processing quote requests, managing orders, and ensuring clear communication throughout the order process.
You will play a vital role in maintaining and enhancing relationships with our valued accounts.
Key
Responsibilities:
Quote Processing:
Receive and process quote requests from existing customers.
Collaborate with the sales team to generate accurate and competitive quotes.
Communicate quotes to customers and address any inquiries or modifications.
Order Management:
Efficiently process and manage customer orders from inception to delivery.
Coordinate with internal departments to ensure timely order fulfillment.
Keep customers informed about order status, tracking, and delivery schedules.
Customer Support:
Serve as the main point of contact for existing accounts.
Address customer inquiries, concerns, and requests with professionalism.
Proactively communicate with customers to ensure their needs are met.
Product Information Assistance:
Provide basic assistance and guidance on navigating product information resources.
Direct customers to appropriate channels for detailed product inquiries.
Relationship Building:
Foster and maintain strong relationships with current accounts.
Actively listen to customer feedback and convey insights to internal teams.
Identify opportunities to enhance customer satisfaction and loyalty.
Job Type:
Full-time Pay:
$18.
36 - $19.
61 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Hybrid work Office Ability to Relocate:
High Point, NC 27263:
Relocate before starting work (Required) Work Location:
Hybrid remote in High Point, NC 27263.
Estimated Salary: $20 to $28 per hour based on qualifications.
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