Food Services Assistant II
3.
7 High Point, NC High Point, NC Part-time Part-time Estimated:
$30.
1K - $38.
1K a year Estimated:
$30.
1K - $38.
1K a year 9 hours ago 9 hours ago 9 hours ago Job
Summary:
Responsible for delivering food trays to patients, processing meal requests and diet orders through the computer system, and providing prompt and accurate service to customers using point-of-service operations.
Interacts with patients, employees, medical staff, and customers over the phone and in person.
Also involved in building nourishment orders and delivering them to the floor using the hospital's computer ordering system.
Education:
High School Diploma or GED in General Studies Certifications and Licensures:
None required
Experience:
2
years of preferred experience in food service Additional Knowledge, Skills, and Abilities:
Ability to follow written and oral instructions General knowledge of cleaning methods, food service equipment, and food preparation Ability to perform moderately heavy physical labor Strong customer service and communication skills Basic math and cash handling skills Basic computer skills, with the ability to learn new software programs Ability to multitask and problem-solve Job Specific Duties:
Food Preparation:
Assists with cold food production, baking, and grill relief.
Transportation of Goods:
Transports items from storeroom to kitchen, from kitchen to retail, and from cooking equipment to service equipment.
Tray Preparation:
Prepares trays for patients based on meal tickets and for retail customers as requested.
Sanitation & Cleaning:
Cleans and sanitizes kitchen equipment, utensils, and work areas, including the dish room.
Washes dishes by hand or by machine.
Delivers/Returns Trays:
Delivers trays to patient's room or nursing unit and returns dirty trays from the unit to the dish room, maintaining separation of clean and dirty.
Order Entry:
Enters patient diet orders and meal/snack orders into the computer system.
Assists patients with menu choices to meet diet restrictions.
Nourishment Delivery:
Organizes and delivers nourishment supplies to units as ordered.
Cash Register Operation:
Accepts customer payments, maintains a balanced cash drawer, and balances receipts daily.
Conflict Resolution:
Resolves concerns and complaints from customers or refers them to the supervisor as appropriate.
Professionalism:
Upholds a professional working relationship at all times, adheres to department rules, practices teamwork, and adheres to Standards of Behavior.
Other Duties:
Performs other duties as assigned by management.
UNC Health Care Employee Standards:
Communication:
Clearly conveys information to others in an engaging way.
Collaboration:
Works with others respectfully and openly to achieve shared goals.
Service:
Provides information to others in an engaging way.
Safety:
Meets or exceeds patient and employee safety requirements.
Accountability:
Takes ownership for goals and outcomes, efficiently uses available resources.
Improvement:
Identifies opportunities and takes action to continuously improve processes.
Workplace Requirements:
Employee Health:
Complies with all required health programs.
Credentials:
Maintains current licensures, certifications, and/or registrations.
Job Competency:
Complies with job-specific competency testing.
Corporate Compliance:
Adheres to the Corporate Compliance Plan.
Safety:
Adheres to the Environment of Care Plan and HIPAA Compliance Plan.
Education:
Attends all required educational programs.
Physical and Behavioral Requirements:
Involves frequent physical activities such as stooping, walking, kneeling, pushing, pulling, lifting, standing, grasping, feeling, and reaching.
Medium physical force is required.
Visual acuity is necessary.
Ability to speak and hear is required for effective communication.
Occupational Exposure to Bloodborne Pathogens:
Yes National Patient Safety Goals:
Improve the accuracy of patient identification.
Improve the effectiveness of communication among caregivers.
Reduce the risk of healthcare-associated infections.
Consistently demonstrate appropriate hand hygiene techniques.
Core Values:
Teamwork:
Effective team player with complementary skills.
Compassion:
Sensitive, kind, considerate, and genuinely cares about people.
Integrity:
Follows through on commitments and acts with personal honesty.
Standards of Behavior:
Maintains patients' privacy, takes ownership, keeps noise levels down, uses the 10/5 Rule, escorts to destination, uses elevator etiquette, and follows AIDET (Acknowledge, Introduce, Duration, Explain, Thank).
Employee Statement of Understanding:
Acknowledges reading and understanding the job description, commits to meeting performance standards, and certifies possessing the physical and mental abilities required for the position.
Employment relationship is at will, and the employee may be terminated by the employer or themselves at any time.
Requirements are subject to change based on the needs of the department and organization.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 High Point, NC High Point, NC Part-time Part-time Estimated:
$30.
1K - $38.
1K a year Estimated:
$30.
1K - $38.
1K a year 9 hours ago 9 hours ago 9 hours ago Job
Summary:
Responsible for delivering food trays to patients, processing meal requests and diet orders through the computer system, and providing prompt and accurate service to customers using point-of-service operations.
Interacts with patients, employees, medical staff, and customers over the phone and in person.
Also involved in building nourishment orders and delivering them to the floor using the hospital's computer ordering system.
Education:
High School Diploma or GED in General Studies Certifications and Licensures:
None required
Experience:
2
years of preferred experience in food service Additional Knowledge, Skills, and Abilities:
Ability to follow written and oral instructions General knowledge of cleaning methods, food service equipment, and food preparation Ability to perform moderately heavy physical labor Strong customer service and communication skills Basic math and cash handling skills Basic computer skills, with the ability to learn new software programs Ability to multitask and problem-solve Job Specific Duties:
Food Preparation:
Assists with cold food production, baking, and grill relief.
Transportation of Goods:
Transports items from storeroom to kitchen, from kitchen to retail, and from cooking equipment to service equipment.
Tray Preparation:
Prepares trays for patients based on meal tickets and for retail customers as requested.
Sanitation & Cleaning:
Cleans and sanitizes kitchen equipment, utensils, and work areas, including the dish room.
Washes dishes by hand or by machine.
Delivers/Returns Trays:
Delivers trays to patient's room or nursing unit and returns dirty trays from the unit to the dish room, maintaining separation of clean and dirty.
Order Entry:
Enters patient diet orders and meal/snack orders into the computer system.
Assists patients with menu choices to meet diet restrictions.
Nourishment Delivery:
Organizes and delivers nourishment supplies to units as ordered.
Cash Register Operation:
Accepts customer payments, maintains a balanced cash drawer, and balances receipts daily.
Conflict Resolution:
Resolves concerns and complaints from customers or refers them to the supervisor as appropriate.
Professionalism:
Upholds a professional working relationship at all times, adheres to department rules, practices teamwork, and adheres to Standards of Behavior.
Other Duties:
Performs other duties as assigned by management.
UNC Health Care Employee Standards:
Communication:
Clearly conveys information to others in an engaging way.
Collaboration:
Works with others respectfully and openly to achieve shared goals.
Service:
Provides information to others in an engaging way.
Safety:
Meets or exceeds patient and employee safety requirements.
Accountability:
Takes ownership for goals and outcomes, efficiently uses available resources.
Improvement:
Identifies opportunities and takes action to continuously improve processes.
Workplace Requirements:
Employee Health:
Complies with all required health programs.
Credentials:
Maintains current licensures, certifications, and/or registrations.
Job Competency:
Complies with job-specific competency testing.
Corporate Compliance:
Adheres to the Corporate Compliance Plan.
Safety:
Adheres to the Environment of Care Plan and HIPAA Compliance Plan.
Education:
Attends all required educational programs.
Physical and Behavioral Requirements:
Involves frequent physical activities such as stooping, walking, kneeling, pushing, pulling, lifting, standing, grasping, feeling, and reaching.
Medium physical force is required.
Visual acuity is necessary.
Ability to speak and hear is required for effective communication.
Occupational Exposure to Bloodborne Pathogens:
Yes National Patient Safety Goals:
Improve the accuracy of patient identification.
Improve the effectiveness of communication among caregivers.
Reduce the risk of healthcare-associated infections.
Consistently demonstrate appropriate hand hygiene techniques.
Core Values:
Teamwork:
Effective team player with complementary skills.
Compassion:
Sensitive, kind, considerate, and genuinely cares about people.
Integrity:
Follows through on commitments and acts with personal honesty.
Standards of Behavior:
Maintains patients' privacy, takes ownership, keeps noise levels down, uses the 10/5 Rule, escorts to destination, uses elevator etiquette, and follows AIDET (Acknowledge, Introduce, Duration, Explain, Thank).
Employee Statement of Understanding:
Acknowledges reading and understanding the job description, commits to meeting performance standards, and certifies possessing the physical and mental abilities required for the position.
Employment relationship is at will, and the employee may be terminated by the employer or themselves at any time.
Requirements are subject to change based on the needs of the department and organization.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
